Rooms Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Property Location With a stay at Staybridge Suites Houston NW - Willowbrook, an IHG Hotel in Houston, you'll be a 3-minute drive from Willowbrook Mall and 9 minutes from Sam Houston Race Park. This hotel is 2.6 mi (4.2 km) from Vintage Park and 7.3 mi (11.7 km) from Traders Village. Dining Satisfy your appetite at the hotel's coffee shop/café, or stop in at the snack bar/deli. A complimentary breakfast is included on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 15.00 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 21 This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet maximum weight in kg is 36 Pet maximum weight in lb is 80 Maximum number of pets per room 1 General instructions No rollaway/extra beds available No cribs (infant beds) available LGBTQ friendly Essential workers only - NO Property uses a professional cleaning service Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG) Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of SafeStay (AHLA - USA) Professional property host/manager